NOTE: Please provide the product S/N and Key once you're ready to submit your request so that we may better assist you.
Required items will also include VIDEO samples of exactly what the issue is regarding the hardware front and back L.E.D. status. This also includes video of PC/mobile app software status when applicable. 

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Articles

  Article Categories

5 Articles CMS TRAINING

HOLOGRUF CMS INTRO PART 002

HOLOGRUF CMS INTRO PART 001

HOW TO ADD A NEW DEVICE TO CMS

+2 more

17 Articles Standalone Mode & Troubleshooting

APP SCHEDULING

HOLO-50 UNBOXING + BASICS

Can I swap the SD card when replace the hardware?

+14 more

12 Articles CMS Configuration & Troubleshooting

HOLOGRUF CMS INTRO PART 002

Pairing HOLO-65X with remote control

L.E.D. INDICATORS

+9 more

4 Articles Multi-Unit Big Screen Related

What kind of jumper cable should be used for interconnect multiple units

Can I swap the SD card when replace the hardware?

Can different models of Hologruf devices be synchronized?

+1 more

2 Articles Product & Sales Related

Can I use HDMI or Ethernet cable to connect to the Hologruf device?

HOLO-50 UNBOXING + BASICS